Visitor Safety and Emergency Notice

Visitor Safety and Emergency Notice

This safety notice explains that water park visitors must follow official venue rules and use emergency services for urgent situations.

Safety firstVenue rules applyNo emergency supportFamily/group checks

Visitor Safety and Emergency Notice

Water parks can involve physical activity, swimming, slides, wet surfaces, inflatable structures, changing facilities, queues, weather exposure, and children’s supervision. ukwaterparks.org/ provides general visitor information only. We do not provide lifeguarding, medical, operational, legal, or emergency advice.

Before visiting

  • Read the official venue safety rules and booking terms.
  • Check swim ability, age, height, supervision, and health restrictions.
  • Confirm life jacket or buoyancy aid rules for inflatable/aqua parks.
  • Check weather and outdoor closure policies where relevant.
  • Ask the venue directly about accessibility or medical needs.
  • Make sure children understand staff instructions and emergency meeting points.

At the venue

  • Follow staff, lifeguard, and posted safety instructions.
  • Attend safety briefings where required.
  • Do not use slides or attractions if you do not meet rules.
  • Do not participate under the influence of alcohol, drugs, or unsafe medication.
  • Report hazards or injuries to venue staff immediately.
  • In an emergency, call the appropriate emergency service.

Safety-sensitive topics we do not decide

We cannot decide whether a person is safe to swim, use a slide, enter an inflatable aqua park, participate after injury, attend with a medical condition, or use an attraction during pregnancy. These questions should be directed to the venue and, where necessary, a qualified medical professional.

Common checks for families and groups

Visitor typeWhat to checkWho confirms it
Families with childrenAge, height, swim ability, adult supervision, changing facilitiesOfficial venue
Schools/youth groupsGroup booking rules, risk assessment needs, supervision ratios, waiversOfficial venue/operator
Visitors with access needsChanging access, pool entry, parking, carers, quiet times, assistanceOfficial venue accessibility contact
Outdoor aqua park visitorsWeather, water temperature, buoyancy aid rules, briefing requirementsOfficial venue staff

Emergency warning

ukwaterparks.org/ is not monitored as an emergency channel. If there is immediate danger, injury, missing child, water incident, fire, crime, or urgent medical concern, contact venue staff and emergency services immediately.

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